Epperson is the first residential development inside Connected City, the public-private pilot created by Florida Senate Bill 1216 in May 2015 between Metro Development Group and Pasco County. It’s best known for opening the first Crystal Lagoon in the United States in 2018 — 7.5 acres, around 4,200 linear feet of shoreline, eight feet deep on average. But the thing that actually affects your appliances is the internet.
The gigabit community has a connected-appliance problem
Epperson and Union Park were built with ULTRAFi, a gigabit fibre service created by Metro Development Group and delivered by Spectrum, marketed at launch as the fastest residential internet in the nation. Predictably, that produced unusually high adoption of Wi-Fi-connected appliances — smart refrigerators, connected laundry, app-controlled ovens.
There is real data on what that costs you. J.D. Power’s 2025 Appliance Reliability and Service Study found connected appliances average 87 problems per 100 units, against 63 for non-connected units — rising to 92 per 100 among owners who actually use the connected features. More electronics, more failure surface. We are not telling you to avoid smart appliances; we are telling you that the control board and the interface panel are now the most likely thing to fail, not the compressor.
D.R. Horton homes are Whirlpool. That one we can state flatly.
Epperson’s builder roster includes D.R. Horton, Lennar, M/I Homes, Pulte, Beacon, BB Living and DRB Homes. D.R. Horton signed a five-year exclusive with Whirlpool effective 1 January 2020, covering Amana, Whirlpool, Maytag and KitchenAid across all newly built D.R. Horton homes in 84 markets. So if your Epperson home is a D.R. Horton delivered from 2020 onward, your kitchen is Whirlpool-family — and we carry those parts.
Lennar sections lean GE with some Electrolux and Frigidaire. Pulte sections are Whirlpool. Homes from the high $200,000s means a lot of base-trim appliances, which are simpler and, honestly, often easier to repair economically than the premium tiers.
Mirada is not Wesley Chapel
If you’re in Mirada — the 15-acre lagoon community, the largest man-made lagoon in the country when it opened in 2023 — your mailing address is San Antonio, FL 33576, not Wesley Chapel. We serve it. We just wanted you to know we know the difference.
Questions we get in Wesley Chapel and Epperson
Are connected appliances actually less reliable?
The data says yes. J.D. Power’s 2025 Appliance Reliability and Service Study found connected appliances average 87 problems per 100 units against 63 for non-connected units, rising to 92 per 100 among owners who actually use the connected features. More electronics means more failure surface, and it shifts the likely fault from the compressor to the control board.
Should I avoid smart appliances then?
Not necessarily — just buy them knowing what fails. The mechanical parts are no worse than anything else; the additions are the board and the interface panel, and those are what we end up replacing. If the connected features genuinely save you something, the trade is reasonable. If you have never opened the app, you paid for failure surface you are not using.
I live in Mirada. Is that Wesley Chapel?
No — Mirada’s mailing address is San Antonio, FL 33576, even though it sits in the same lagoon-community family and people group it with Wesley Chapel. We serve it either way. We mention it because getting the address wrong is a small thing that tells you whether a company actually works in your area.
Wesley Chapel & Epperson, 33543–33545
$99 diagnostic, waived in full when you approve the repair. Two-hour arrival windows with your technician named in advance.